Hey there! We’re FitlyWardrobe, and we’re not just another online store—we’re a team of real people who genuinely care about your experience. Ever emailed us and got a reply signed by our founder, Alex? That’s no fluke. Alex still personally answers emails every Friday because, well, we believe in keeping things personal.
Honestly, we’ve all been frustrated by automated responses that don’t solve anything. That’s why we promise: your message won’t disappear into a black hole. Whether it’s a question, a suggestion, or just a "Hey, I love that new collection!"—we’re all ears.
Need help picking the perfect outfit? Or maybe you’ve got feedback that could make our site even better? Here’s how to reach us:
Fun fact: Last month, a customer called about a sizing issue, and our team ended up styling her entire vacation wardrobe. That’s the kind of extra mile we love to go.
We get it—some companies treat feedback like a checkbox exercise. Not us. When you suggested adding petite sizes last year, we made it happen in under 60 days. Crazy, right? But that’s what happens when you actually listen.
So, don’t hold back. Tell us what’s working, what’s not, or even share your favorite fashion hack. (Our team still talks about the customer who taught us how to repurpose scarves as belts—genius!)
P.S. If you’re wondering why we’re based in Dallas, Oregon instead of a big city? Well, that’s where Alex grew up. Some of our best ideas come from quiet mornings by the river—not a skyscraper.
